Terms of use

Last updated 14 October 2026

About TEF Practice

TEF Practice is an independent exam preparation service operated by OCX Software through its website and mobile app. It provides original TEF Canada practice questions, mock exams, courses, vocabulary tools and AI feedback, alongside free guides about the TEF family of French-language examinations.

Not affiliated, and not advice

We are not affiliated with, endorsed by, or connected to the Chambre de commerce et d'industrie de Paris Île-de-France, France Éducation international, Immigration, Refugees and Citizenship Canada, or the Ministère de l'Immigration, de la Francisation et de l'Intégration. TEF, TEF Canada, TEFAQ, TEF IRN and TEF Études are their respective owners' marks.

Nothing here is immigration advice or legal advice. Score thresholds, program rules and test formats change, sometimes with little notice - this domain has seen major changes in 2022, 2023, 2024, 2025 and 2026. Always confirm current requirements with the authority handling your application, and consider a licensed immigration professional for decisions that matter.

Accuracy

We work hard to keep this site current and to date what we publish. We cannot guarantee it is complete or error-free, and we are not liable for decisions made solely on the basis of what you read here. If you spot something wrong, tell us.

Acceptable use

Use TEF Practice for your own preparation. Do not scrape it at a volume that degrades it for others, and do not republish its content as your own.

Your account and practice

Keep your sign-in details private and use your account for your own preparation. You retain ownership of the responses you submit. You allow us and the service providers described in our privacy policy to process those responses to save your work and provide the feedback you request. Do not submit material you do not have permission to use.

Reading and listening results are practice answer totals. AI writing and speaking feedback provides learning suggestions and estimates; it is not an official TEF result or a calibrated NCLC prediction. Practice does not guarantee an exam outcome or immigration eligibility.

Free and Premium allowances

A free account includes one writing assessment and one five-minute Section A speaking conversation with AI feedback. These are lifetime allowances per account. Further live speaking requires paid credits. Weekly Premium includes 3 speaking credits and monthly Premium includes 12 credits. Both include unlimited AI writing feedback, subject to fair-use safeguards. Section A uses 1 credit and Section B uses 2. Included speaking credits expire at the end of each billing period. Purchased extra credits do not expire. Setup and reading use no credits. Early endings return the unused part of a reservation to its original balance and expiry. Refunding a credit pack removes its credits, including already-used credits from future purchased balances. Conversations also stop at the task deadline. We enforce usage limits to keep the service available and may restrict attempts to bypass them or disrupt other learners.

Subscriptions and prices

Premium subscriptions renew automatically until cancelled. Canadian base prices are CA$14.99 per week or CA$49.99 per month. Prices and available purchases can differ by country and platform. The purchase screen shows your plan, billing period, price, currency and applicable tax before you confirm. Existing subscriptions keep their agreed price.

Website payments are processed by Stripe. In-app purchases on iPhone and iPad are billed to your Apple Account by Apple. RevenueCat helps verify purchases and provide your Premium access and speaking credits. We do not receive your full card number.

On the website, extra speaking credits cost CA$3.99 each (1–50 credits per purchase) in a one-time purchase through Stripe Checkout. They provide speaking access, not Premium access to other content. Availability of extra credit purchases in the mobile app may differ.

Cancel a subscription

For a website subscription, use Manage subscription on the pricing page or the customer portal link in your billing email.

For an Apple subscription, open Settings on your iPhone or iPad, tap your name, then Subscriptions, choose TEF Practice and cancel. Use the Apple Account that made the purchase. See Apple’s cancellation instructions for other devices or help finding a subscription.

Cancellation stops renewal; access continues until the end of the paid period. Signing out, uninstalling the app or deleting practice sessions does not cancel a subscription. Account deletion is a separate action. Cancel with your billing provider before deleting your account if you want to stop future renewals.

Payment support and refunds

For website payment errors, refund requests or help accessing the billing portal, contact hello@tefpractice.ca.

For purchases billed by Apple, request a refund at reportaproblem.apple.com. Apple decides eligibility; a refund is not guaranteed. See Apple’s refund guidance. You can still contact us for help with Premium access or speaking credits.

Nothing in these terms removes rights that applicable law gives you.

3-day money-back guarantee

If Premium is not the right fit, we offer a full refund of your first Premium payment when you meet these conditions: First Premium purchase through this website only. Request within 72 hours of payment, with no more than 3 AI writing reviews and 5 minutes of AI speaking used since purchase. Renewals and extra speaking credit purchases are excluded.

Email hello@tefpractice.ca from your account email address within the request window. Include your payment receipt or order reference. Both usage limits must be met when you request the refund. Free usage before the purchase does not count. Support checks your payment and usage records before processing the refund; it is not automatic. Refunded Premium access ends and its renewal is cancelled. This guarantee is available once per customer for website purchases. Apple-billed purchases follow Apple’s refund process above.

Earlier waitlist signups

Joining the waitlist is not a purchase and creates no obligation on either side. We may change or cancel planned features. You can leave the list at any time.

Changes

These terms may change; the date at the top will reflect it.